HOW MAY WE SERVE YOU?

Find the resources & information you
need:

Payment Process

 

WATER BILL INQUIRY

All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial
Number.

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)

COLLECTION CENTERS THAT ACCEPT MCWD PAYMENTS

Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.

NEWS & EVENTS

 

KALUNASAN RESERVOIR COMPLETED

NEW RESERVOIR.  MCWD’s Kalunasan reservoir is already completed which means residents in the area can enjoy an improved supply of water from the water district.
Read more


 

MCWD OBSERVES EARTH DAY WITH KIDS, YOUTH LEADERS

EDUCATING THE YOUTH.  Environmentalist and former Cebu City councillor Nestor Archival (wearing a cap) explains to the participants of MCWD’s Ecotour how his aquaponics garden works.
Read more

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ACTIVITIES & ADVISORY
  • Emergency water service interruption. Low production of Foremost (bulk water supplier) in Brgy. Linao, Talisay City due to technical problem. We are sorry for the inconvenience
    Schedule:
    Other Schedule: Ongoing
    Affected Areas: (LOW PRESSURE TO NO WATER) Lawaan, Tabunok, San Isidro, Mojon, Pook, Dumlog, Cansojong, San Roque, Tanke, Bulacao, Talisay City; Inayawan, Cogon, Bulacao, Pardo, Kinasang-an, Basak San Nicolas, Mambaling, Duljo, Sawang Calero, Pasil, Ermita, Pahina San Nicolas, Carbon, downtown area, Cebu City
  • Low production of Abejo Well (bulk water supplier) in Brgy. Apas, Cebu City
    Schedule:
    Other Schedule: Ongoing
    Affected Areas: (LOW PRESSURE TO NO WATER) Apas, part of Lahug, Nivel Hills, Plazaville, PBN Housing, PC Hills, Son-oc, Maracas, elevated part of Stephenson St. and Fulton St., Torralba St., Salinas Drive Ext., BC Homes, Sanson Drive, Sanjercasvil, Sudlon, part of Gorordo Ave., Sitios Sto. Niño, Mahayahay, Calvary, Panabang, Fatima, Tanguile, Cebu City
  • Flushing and disinfection of new pipelines on Maribago Road to Vistamar, Lapu-Lapu City
    Schedule: May 22, 2017 (08:00 am) to May 23, 2017 (05:00 pm)
    Other Schedule:
    Affected Areas: (LOW PRESSURE TO NO WATER) Punta Engaño, Poblacion, Looc, Babag, Calawisan, part of Basak, part of Pajac, Kauswagan, Mahayahay, Bankal, Angasil, Soong, Buyong, Pagutlan, Lapu-Lapu City
See all...