HOW MAY WE SERVE YOU?

Find the resources & information you
need:

Payment Process

 

WATER BILL INQUIRY

All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial
Number.

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)

COLLECTION CENTERS THAT ACCEPT MCWD PAYMENTS

Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.

NEWS & EVENTS

 

MCWD Simplifies Service Connection Application Process

APPLICATION. An applicant fills out an application form for water service connection.
To give residential water service applicants ease in processing applications, the Metropolitan Cebu Water District (MCWD) will now require them only to go straight to the One-Stop Shop at the MCWD Main Building to start the process.

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SINULOG 2018 FREE DRINKING STATIONS

  1. Osmeña Blvd., across Camp Sergio Osmeña
  2. Osmeña Blvd., fronting Sony Service Center
  3. Osmeña Blvd., fronting Bradford Church
  4. Osmeña Blvd., fronting Harizon
  5. Osmeña Blvd., fronting Nurses Home
  6. Maxilom fronting St. Thrersa’s College (STC)
  7. Maxilom fronting Fooda

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ACTIVITIES & ADVISORY
  • Low Production of Abejo Well in Brgy. Apas, Cebu City
    Schedule: January 16, 2018 (08:00 am)
    Other Schedule: Ongoing
    Affected Areas: (LOW PRESSURE TO NO WATER) Apas, part of Lahug, Nivel Hills, Plazaville, PBN Housing, PC Hills, Son-oc, Maracas, elevated part of Stephenson St., elevated part of Fulton St., Torralba St., Salinas Drive Extn., BC Homes, Sanson Drive, Sanjercasvil, Sudlon, part of Gorordo Ave., Sitio Sto. Niño, Mahayahay, Calvary, Panabang, Fatima, Tanguile, Cebu City
  • Alteration of pipelines on R. Rabaya St., Molave Ext., Talisay City due to DPWH drainage project
    Schedule: January 19, 2018 (10:00 pm) to January 20, 2018 (05:00 am)
    Other Schedule:
    Affected Areas: (LOW PRESSURE TO NO WATER) R. Rabaya St., Ilang Ilang St., Hollowblock, Talisay City
  • Interconnection of newly laid pipes along Brgy. Basak-Babag Rd., Lapu-Lapu City
    Schedule: January 17, 2018 (09:00 pm) to January 18, 2018 (09:00 am)
    Other Schedule:
    Affected Areas: (LOW PRESSURE TO NO WATER) Basak, Pajak, Gun-ob, part of Maribago, part of Marigondon, part of Agus, Lapu-Lapu City
See all...