HOW MAY WE SERVE YOU?

Find the resources & information you
need:

Payment Process

 

WATER BILL INQUIRY

All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial
Number.

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)

COLLECTION CENTERS THAT ACCEPT MCWD PAYMENTS

Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.

NEWS & EVENTS

 

MCWD Simplifies Service Connection Application Process

APPLICATION. An applicant fills out an application form for water service connection.
To give residential water service applicants ease in processing applications, the Metropolitan Cebu Water District (MCWD) will now require them only to go straight to the One-Stop Shop at the MCWD Main Building to start the process.

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MCWD Inks MOA  with CIC, Camp 4, Talisay officials for Watershed Rehab

SIGNING. MCWD OIC AGM for Operations Gabriente (2nd from left) signs the Memorandum of Agreement. Present during the signing were (from left) CIC’s Sr. Ma. Elisa B. Barranco,  Camp 4 Barangay Captain Saturnino Navecilla, Sr. Marissa dela Torre, Jefferson Benedicto  and the witnesses.

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ACTIVITIES & ADVISORY
  • Low Production of Abejo Well in Brgy. Apas, Cebu City
    Schedule: December 8, 2017 (08:00 am)
    Other Schedule: Ongoing
    Affected Areas: (LOW PRESSURE TO NO WATER) Apas, part of Lahug, Nivel Hills, Plazaville, PBN Housing, PC Hills, Son-oc, Maracas, elevated part of Stephenson St., elevated part of Fulton St., Torralba St., Salinas Drive Extn., BC Homes, Sanson Drive, Sanjercasvil, Sudlon, part of Gorordo Ave., Sitio Sto. Niño, Mahayahay, Calvary, Panabang, Fatima, Tanguile, Cebu City
  • A VECO Power Outage will Affect wells in Lahug and Apas in Cebu City and will Temporarily Affect the Water Supply in the following Areas
    Schedule: December 14, 2017 (06:00 am) to December 14, 2017 (05:00 pm)
    Other Schedule:
    Affected Areas: (LOW PRESSURE TO NO WATER) Lahug, Apas, Busay, Cebu City
  • A VECO Power Outage Will Affect a Well in Banilad, Cebu City and will Temporarily affect the water supply in the following Areas
    Schedule: December 10, 2017 (05:00 am) to December 10, 2017 (05:00 pm)
    Other Schedule:
    Affected Areas: (LOW PRESSURE TO NO WATER) Elevated and interior parts of Banilad, Kasambagan, Luz, Kamputhaw, Cebu City
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