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Payment Process



All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)


Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.



MCWD Simplifies Service Connection Application Process

APPLICATION. An applicant fills out an application form for water service connection.
To give residential water service applicants ease in processing applications, the Metropolitan Cebu Water District (MCWD) will now require them only to go straight to the One-Stop Shop at the MCWD Main Building to start the process.

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MCWD Inks MOA  with CIC, Camp 4, Talisay officials for Watershed Rehab

SIGNING. MCWD OIC AGM for Operations Gabriente (2nd from left) signs the Memorandum of Agreement. Present during the signing were (from left) CIC’s Sr. Ma. Elisa B. Barranco,  Camp 4 Barangay Captain Saturnino Navecilla, Sr. Marissa dela Torre, Jefferson Benedicto  and the witnesses.

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  • Emergency Interruption Due to Electro-mechanical Problem of Abejo Well in Pit-os
    Schedule: September 20, 2017 (08:00 am) to September 21, 2017 (06:00 am)
    Other Schedule:
    Affected Areas: Pit-os, Bacayan, Tigbao, Kauswagan, San Jose,Talamban, Cebu City
  • Emergency Interruption Due to Veco Power Outage Affecting Manda we Booster
    Schedule: September 18, 2017 (08:00 am)
    Other Schedule: Ongoing
    Affected Areas: ENTIRE MACTAN ISLAND
  • Emergency Service Interruption Due to Shutoff of CMWD Bulk Water Supply from Carmen Due to Turbidity Caused by Heavy Rainfall
    Schedule: September 15, 2017 (08:00 am)
    Other Schedule: Ongoing
    Affected Areas: (LOW PRESSURE TO NO WATER) Compostela, Liloan, Consolacion, Mandaue City, Lapu-Lapu City, Mabolo (lower portion), Reclamation area, Pier area, Carreta, M.J. Cuenco Ave., Lorega-San Miguel, T. Padilla, Tejero, part of Imus Road, Cebu City
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