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Payment Process



All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)


Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.



MCWD Simplifies Service Connection Application Process

APPLICATION. An applicant fills out an application form for water service connection.
To give residential water service applicants ease in processing applications, the Metropolitan Cebu Water District (MCWD) will now require them only to go straight to the One-Stop Shop at the MCWD Main Building to start the process.   Read more

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  • Low Production of Abejo Well in Brgy. Apas, Cebu City
    Schedule: March 20, 2018 (08:00 am)
    Affected Areas: (LOW PRESSURE TO NO WATER) Apas, part of Lahug, Nivel Hills, Plazaville, PBN Housing, PC Hills, Son-oc, Maracas, elevated part of Stephenson St., elevated part of Fulton St., Torralba St., Salinas Drive Extn., BC Homes, Sanson Drive, Sanjercasvil, Sudlon, part of Gorordo Ave., Sitio Sto. Niño, Mahayahay, Calvary, Panabang, Fatima, Tanguile, Cebu City
  • Preventive Maintenance of Reservoir of Cebu Manila Water Development (CMWD) in Casili, Consolacion
    Schedule: March 27, 2018 (08:00 am) to March 27, 2018 (08:00 pm)
    Affected Areas: (LOW PRESSURE TO NO WATER) elevated and interior parts of Compostela, Liloan, Consolacion, Mandaue City, Lapu-Lapu City; lower Mabolo, M.J. Cuenco Ave., North Reclamation Area, pier area, Carreta, Lorega-San Miguel, Tejero, T. Padilla, Tinago and Imus St., Cebu City
  • Scheduled Water Service Interruption Due to Power Outage of Wells in Jubay and Cotcot, Liloan
    Schedule: March 20, 2018 (07:00 am) to March 20, 2018 (04:00 pm)
    Affected Areas: ( LOW PRESSURE TO NO WATER ) Elevated and interior parts of Liloan, Consolacion, Mandaue, Mactan Island – Opon – Lapu-lapu City, Mabolo (lower portion), M.J. Cuenco Ave., North Reclamation area, Pier area, Carreta, Lorega San Miguel, Imus road, T. Padilla, Tejero, Cebu City.
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