Write your Leak report here:    ( please include landmarks )

 

 

Comments  

 
0 #566 Cherry Galos 2015-07-27 05:17
Abt 565 post.
Thank you for your reply.
other matter
How can I access my waterbill online?
I don't know my consumer code and serial #

Hello:

Imong consumer code is 219346. To access your account via website, two of the three information you need to encode:

1. Consumer's name
2. consumer code
3. serial number of the meter

Wait lang sa imong water bill, naa didto and serial number sa imong water meter or moadto ka sa imong meter ug kuhaon nimo ang serial number.

Dili lang nato ihatag ang tanan information dire kay basin naay laing mo access sa imong account.
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0 #565 Cherry Galos 2015-07-26 14:55
hi!
Ask lng ta ko pila among bill ug due date. natauran mi pag july 7, 2015.

dili ko sure kung mao ni amo consumer code:219346

salamat po.

Hello:

Imong water bill is P152.00. Due date karong Aug. 8, 2015. Reading date petsa 22 ngadto sa petsa 24 sa bulan.
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0 #564 Javaz 2015-07-26 03:09
Hello!

I would just like to know if there is a regulation regarding water tank and pump installation?

Our water pressure in La Aldea del Rio Subdivision in Brgy. Calawisan, Lapu-Lapu City is getting worse.

Apparently, a lot of residents here are now installing water tanks and motorized pumps which, I think, possibly affecting the pressure at other households.

If there are specific regulation/restriction for such installations, I would like to suggest for inspections/letter to the homeowner officers for entire subdivision because it is unfair for those who are not using pumps.

Thank you.

Hi:

Ang water tank ok ra......ang booster pump nga direktang gi-tap sa MCWD meter maoy illegal. Kun mogamit ka ug booster pump, kinahanglan mosoyup sya sa tubig gikan sa groundwater tank or cistern tank dili direkta sa MCWD meter.
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0 #563 Eric Martin 2015-07-25 09:56
Consumer Code: 35475

Na unsa naman ni ang tubig diri sa Poblacion Lapu-Lapu City, atbang sa City Market, permi man walay agas.. July 23-25 naman ni mag low presure to walay tubig permi.. palihug ko ug pa check.

Daghan Salamat,

Eric Martin
Consumer Code: 35475

Hello:

Please check sa imong linya sa leaks....check pud ang angle valve or gate valve if full open ba....check pud ang water pressure sa imong neighbor whether kusug ba ilaha or pareha sa inyoha. Kun naa ka sa 2nd floor mohinay gyud ang agas basta peak hours or ting-gamit sa tubig....pls store water lang.
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0 #562 mr.justice 2015-07-24 11:26
good day po may picture ako na illegal na taud sa tubig g kawtan ra sa ilalom sa yuta gud wala gi kabit sa tubo. unsay fb ninyo or yahoo para ma attach nako.

Hello:

Ipadala sa .ph. Kinahanglan kompleto ang mga detalye sama sa landmarks or mga karatula doul gyud sa gi-tap nga walay meter.
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0 #561 jaekyung 2015-07-24 11:23
good day po may promo po buh d2 sa sambagan lagtang talisay?

Hi:

Wala raba....ang promo kung naa man....applicable na sa tanang lugar nga naay linya ang MCWD.
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0 #560 MR.JUSTICE 2015-07-24 11:21
SIR NGANU NAPATAORAN MAN DIRI SA SAMBAGAN MY RESERVOIR INGON NINYO DILI NA KAY CUT-OFF DIRI SA SAMBAGAN . . .LAIN ANG PANGALAN G BUTANG GURU MAAM. . mas nindot maam mo survehon ninyo diria

Hello:

Kuhaa ang serial number sa meter atong tugkaron kung kinsa ang nagpaluyo anang tanghaga
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0 #559 Rudy Alforque 2015-07-24 08:17
Am in the process for service connection. Is there a restriction on the size of piping from the kwentador to my property? Layo layo man gud, pwede ba 1-inch piping akong gamiton. Within sa balay, 1/2-in. lang ang akong gamiton.

Hello:

1/2 inch lang ang gamita pero unya na palit or lay-out kung ma approved na imong application.
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0 #558 emarie 2015-07-22 00:52
Good day. Ask lang unta ko kung para unsa ang AR-SC cost nga naa sa among bill? Natingala man gud ko kay ang previous namo nga bill kay water fee ra man amo gibayran. Ang water fee namo this month kay 168.80 ra unta based sa among consumption nya nadugangan ug 287.50 kay sa AR-SC cost, so I want to know unta if para asa ni siya. Consumer Code: 218107. Sitio Bakilid, Brgy Camputhaw. Please reply. Salamat Kaayo.

Hello:

Ang meaning ana Arrears on Service Connection Cost (AR SC Cost) gidata-datahan ni Ms. Vismanos ang cost sa pagpataud ug tubig. Mogawas sa imong water bill ang AR SC Cost sulod sa 12 ka bulan. Estoryahi si Ms. Vismanos kabahin niini.
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0 #557 Victor Amodia 2015-07-21 01:46
Gud day.. Ask lng ta ko nganong permi walay agas dri sa ibabao, lapu-lapu city kada buntag since last week pa mn ni... Hapon na jd tawn moagas among tubig..

Code: 216381
Tnx..

Hello:

Sorry for the inconvenience. Kusog ang gamit during sa morning naka contribute pa gyud ang elevation sa inyong lugar.

Meantime, magpundo lang ta ug tubig para sa gamit nato panahon sa kabuntagaon.
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0 #556 Lykee 2015-07-20 02:27
Good day! Ask lang po wala na pi ba kayong office sa Lapu Lapu city? Mag papaconnect po kasi kami.. salamat

Hi:

Wala po. Dito ka sa MCWD main office mag-submit ng application form.

Ang MCWD main office is located on Magallanes corner Lapu-lapu Streets, Cebu City.
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0 #555 edwin gorre 2015-07-19 06:47
Unsay advisory about water interruption diri dapit brngy. San miguel lorega area. Thanks

Hello:

Naay interconnection of pipes, 10:00am to 7:00pm ang schedule.
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0 #554 mr.justice 2015-07-18 05:47
good afternoon po sir l8 repz__________p o ang pangalan maitim ang balat malaki ang tyan. mangingilad sad na sir nya scammer. naay koy picture sir sa tubo na g toud dd2 g picturan man nako.

Hello:

Sorry po. Walang applicant na ganoon ang name.
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0 #553 Mengil Montecillo 2015-07-17 13:40
I will ask if naa mcwd connection tabok mandaue city area near tabok barangay hall?

Hello:

Naay distribution line saylo lang ug gamay sa highway kanang dapit sa widened road.

Naay linya pasulod gyud didto sa inner tabok pero wala pa ma turn-over from the contractor meaning wala pa mahuman ang project.
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0 #552 Major Pepper 2015-07-17 02:45
May I know if I can pay my water bill in advance (like 6months). I've been trying to do that for a while but all the centers I went to refused to accept more than what is in my current statement/bill.

Hello:

You can make an advance payment of your water bills only in the MCWD main office.
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0 #551 mr. justice 2015-07-16 01:12
good day po, ask ko lang may nagreport sa akin hindi na daw pdi maka connect doon sa sambagan, talisay eh may nakakita po na may bagong tubo pero wala pa naman pong meter . paano po yan , eh matagal na daw silang nag.aaply pero bakit may nakauna po

Hello:

Please bigyan nyo kami ng pangalan ng nag-apply ng water service connection doon sa sinasabi nyong Sambagan, Talisay City.
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0 #550 ysmael 2015-07-15 10:24
ask lng ko when mi mahuman ug bayad aning ar-sc cost.
consumer code:211645

Hello:

Mahuman kag bayad by November 2015.
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0 #549 Chrla Mae Unabia 2015-07-14 12:59
Ask lng ko kung tagpila na ang per cubic meter karon?

Hello:

Please hatagi mi sa imong consumer code.
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0 #548 Maria Liza Verallo 2015-07-13 10:32
Hi good day , pwede ku maka ask if when jud me mataoran? re opening ni amo.a nya ang account owner name kay GUARTE RUTCHELYN KASAMBAGAN UNIVILLE BANILAD, bali care taker ruh meh sa house nya, ,last payment nmuh pag july pa, ,nya neh hatag nmeh ug instruction nah if wala meng care taker sa clingan ruh nmuh papirmahan, ,kay if ever di jud clah mopapirma kay kinahanglan ang tagtungod/caretaker sa balai di man pud mohatag ug contact num, or exact date when moad2 ang team para mo absent nlang ku sa work, ,wala man guy assurance when gyud so masayang jud akung pag absent sa work..

Hello:

Ug wala paka tauri ug meter hangtud karon, gahini lang jud ug panahon pag-ari sa opisina aron masabot nimo ug tarung ang team leader nga motaud sa imong meter. Mas maayo moari ka opisina before 8am aron maabtan nimo sila.
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0 #547 Reyniel Cadiz 2015-07-11 11:17
Where can we pay our bill sir? Due date is 07/10/15. Consumer code is 73336

Hello:

Anhi ka mobayad sa mga accredited on-line collection centers basta saylo na sa due date.

1. Peninsula Bank - Mandaue (ONLINE)
2. Peninsula Bank - Lapulapu (ONLINE)
3. Post Office Talisay (online)
4. Post Office Mandaue (online)
5. Post Office Lapulapu (online)
6. Guadalupe Cooperative (online)
7. Global Pinoy Leon Kilat (online)
8. White Gold (online)
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0 #546 JOY 2015-07-11 02:39
Hey,what's wrong with the connection here in Angasil Mactan? So so bad, can you make an actions for this? We're always suffering a water disruption here, is it always like this? We pay our bills properly, can you also make your service for us properly? Please..please...

Hi:

We are sorry for the inconvenience. There was a scheduled service interruption due to a relocation of main pipes along Butuanon bridge, Mandaue City on July 9 which started 4am and was completed 1am of July 10, 2105.
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0 #545 Christine Chan 2015-07-10 14:33
hi, i am a franchisee of expresspay inc. with a branch at Basak, Mandaue City. We are a payment center with branches nationwide. I would like to know what are the requirements in becoming an authorized payment center for MCWD. Our head office in Manila said that they have submitted an appliction already but there has not been any response. I hope thatwe couldbe tour arm as a collection center. Hoping fir your positive response.

Thank you,
Christine Chan

Hello:

Please coordinate with our Branch Collection Division at 254-8434 local 314.
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0 #544 Grid 2015-07-10 09:17
Hi mag ask lng q pila nah akong waterbill gibayran nq ang 1 bill.
Conscode 203239
Thankz....


P803.23 as of July 13, 2015.
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0 #543 Evonie Carlos Medora 2015-07-10 09:16
ask lng unta ko kung unsaon pag trace sa amo water meter kay lisod kaayo toltolon... Naglibog gyud ko ug maayo
Acct. # : 69414
Acct. Name : Evangeline Ortega

Hello:

Ang brand ug serial number sa imong water meter naa sa imong water bill. Makita ni sya left side sa bill. ARAD 1151283.
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0 #542 Manilyn Judilla 2015-07-09 13:58
good pm sir.. inquire ta ko what time moagas diri balik sa pagsabungan mandaue.. until 6pm raman gud tong advisory..

Hello:

Sorry for the inconvenience, nahuman ang work 1am the following day. So nag build na ug pressure after that.
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0 #541 ysmael 2015-07-08 12:08
hi..
just want to ask our bill for the month of june
consumer code:211645

Hello:

Water bill for July 2015 is P597.61. The due date is on July 20, 2015.
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0 #540 mar 2015-07-08 09:05
sir kung makawatan ug metro sa tubig ang MCWD ba mo shoulder sa bayad sa replacement?

Hello:

Way bayad ang replacement as long as gi report nimo sa police unya gikuhaan nimo ug police report.
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0 #539 Tiffany 2015-07-07 08:38
hi,
pila among bill sa month of june?
concode :216448

wla paman gud bill gui hatod.

Hello:

Water bill for June 2015 is P476.14. The due date is on July 16, 2015.
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0 #538 WARREN 2015-07-07 07:22
NUS-A INYONG NO DOWN PAYMENT PROMO?

Hello:

Wala pay advise.
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0 #537 mar 2015-07-07 05:58
Quoting mar:
application for new connection Sir/Maam
Quoting mar:
Hello, pwede ra ba nga deed of absolute sale ang supporting document? kay in the process paman ang pagkuha sa bag-o nga tax dec. Thanks

Hello:

Unsa may imong transactions with MCWD.


Hi:

If first nimo mo apply ug water service connection, its better nga mo attend ka ug orientation seminar for water service applicants held every Wednesday and Saturday at the MCWD main office. Registration starts at 8:00am. Bring a valid ID.

naka attend nako sir, ingon pede ra daw deed of absolute sale in replacement sa tax dec. sakto sir noh?

Base sa among nahibaw-an, land title or tax declaration sa balay ang requirements....ug wala ka anang duha execute nalang ka ug waiver. Ang waiver naa raman dre sa office. Ipa-notaryo nimo lakip sa imong application form
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0 #536 mar 2015-07-07 05:40
application for new connection Sir/Maam
Quoting mar:
Hello, pwede ra ba nga deed of absolute sale ang supporting document? kay in the process paman ang pagkuha sa bag-o nga tax dec. Thanks

Hello:

Unsa may imong transactions with MCWD.


Hi:

If first nimo mo apply ug water service connection, its better nga mo attend ka ug orientation seminar for water service applicants held every Wednesday and Saturday at the MCWD main office. Registration starts at 8:00am. Bring a valid ID.
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0 #535 Grid 2015-07-06 11:57
Hi pila among waterbill for the month of july.
Conscode 203239
Thankz

Hello:

Your bill for June and July 2015 water consumption is P1,684.23. The due date is on 7-21-2015.
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0 #534 Malou Catipay 2015-07-06 02:40
Quoting Malou Catipay:
Hi! This is Malou Catipay of Mandaue JDN Corporation located at P. Remedio St. Banilad Mandaue City. I just want to inquire if asa mi mo refer kun mukuha mi certifcation from MCWD that we have MCWD water connection and that our connection could not affect the other supply in our neighborhood. Unsay requirements ani?

Thanks

Hello:

Unsay purpose sa imong certification from MCWD Maam?


Hi,

We are applying for PEZA (Philippine Economic Zone Authority) accreditation kay kaning among building is IT CENTER man more in call center ang nag rent. Unya one of the requirements sa PEZA is the certificate from our water source that states nga naa mi water connection from MCWD and that ang among connection is dili cause ug supply problem sa among mga neighborhood..

Asa man ko mo apply ani nga certificate maam?in waht department and kinsa man duolon?
Please help.


Thanks

Hello:

The contact person is Mr. Lucernes Quiachon of Water resources Knowledge Center, tel. no. 254 3234.
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0 #533 Malou Catipay 2015-07-06 01:15
Hi! This is Malou Catipay of Mandaue JDN Corporation located at P. Remedio St. Banilad Mandaue City. I just want to inquire if asa mi mo refer kun mukuha mi certifcation from MCWD that we have MCWD water connection and that our connection could not affect the other supply in our neighborhood. Unsay requirements ani?

Thanks

Hello:

Unsay purpose sa imong certification from MCWD Maam?
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0 #532 Christma Englis 2015-07-03 22:02
Hi, ask lang ta ko ba ngano wala paman mi agas mga 2 days najud, diri sa 57 St. FRANCIS APT.URGELLO ST. SAMBAG1???

Hello:

Please hatagi mi sa imong consumer's name and code for verification.
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0 #531 Maria 2015-07-03 11:14
hello mga sir ug maam mangutana lang unta ko kung unsaon pagkuha ug copy sa mga daan nga water bill kay ako unta gamiton as proof of address. Unsa man maayo na buhaton para makakuha ug copy sa daan na mga copy sa bills? Salamat

Hello:

Try lang ug ask sa Billing Department, 4th floor, MCWD main building, magallanes corner Lapu-lapu streets, cebu city.
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0 #530 Jose sonio 2015-07-02 10:31
1 week naman ni ingon ani ang among tubig dri sa beauty in the sky timpolok babag II, unsa diay rason ani na kadlawn raman mu agas ang tubig dri maputol 5am, wla gyug agas tibuok adlaw. Nganu diay ni??

Hello:

Palihug tawaga ang Production and Distribution Department sa 254-5784.
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0 #529 mar 2015-07-02 10:16
Hello, pwede ra ba nga deed of absolute sale ang supporting document? kay in the process paman ang pagkuha sa bag-o nga tax dec. Thanks

Hello:

Unsa may imong transactions with MCWD.
Quote
 

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