HOW MAY WE SERVE YOU?

Find the resources & information you
need:

Payment Process

 

WATER BILL INQUIRY

All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial
Number.

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)

COLLECTION CENTERS THAT ACCEPT MCWD PAYMENTS

Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.

NEWS & EVENTS

 

MCWD Simplifies Service Connection Application Process

APPLICATION. An applicant fills out an application form for water service connection.
To give residential water service applicants ease in processing applications, the Metropolitan Cebu Water District (MCWD) will now require them only to go straight to the One-Stop Shop at the MCWD Main Building to start the process.   Read more

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ACTIVITIES & ADVISORY
  • Scheduled Water Service Interruption Due to Power Outage of Wells and Booster Pump in Lahug, Cebu City.
    Schedule: May 26, 2018 (08:00 am) to May 26, 2018 (04:00 pm)
    Affected Areas: ( LOW PRESSURE TO NO WATER ) Elevated and interior parts of Lahug, Apas, Maracas, Nivel Hills, PC Hills, PBN Housing, Plazaville, Busay, Cebu City.
  • Emergency Low Water Pproduction Due to Electro-Mechanical Problem of AWC (private supplier) Wells in Consolacion, Cebu.
    Schedule: May 24, 2018 (05:30 am) to May 24, 2018 (06:00 pm)
    Affected Areas: ( LOW PRESSURE TO NO WATER ) Elevated and interior parts of Liloan, Consolacion, part of Mandaue, Mactan Island – Opon - Lapu-lapu City, Mabolo (lower portion), North reclamation area, Pier area, Carreta, M.J. Cuenco Ave., Lorega San Miguel, T. Padilla, Tejero, part of Imus St., Cebu City.
  • Install manual transfer switch of Well L2 in San Antonio Village, Lahug, Cebu City
    Schedule: May 23, 2018 (09:00 am) to May 23, 2018 (01:00 pm)
    Affected Areas: (LOW PRESSURE TO NO WATER) Sitio Sto. Niño, San Miguel, Sitio Panabang, Sitio Mahayahay, Sitio Calvary, Sitio Plaza, Apas, Cebu City
See all...