HOW MAY WE SERVE YOU?

Find the resources & information you
need:

Payment Process

 

WATER BILL INQUIRY

All you need is to enter any 2 (two)
information: [1] Consumer Code, [2]
Registered Name or [3] Meter Serial
Number.

View Your Water Bill Here

Billing inquiry is also available thru text.
Type MCWD BAL <space> <consumer
code>then send it to:
0925-601-6293 / 0925-602-6293 (Sun)
0998-960-1352 (Smart)
0917-308-9637 (Globe)

COLLECTION CENTERS THAT ACCEPT MCWD PAYMENTS

Consumers of the Metropolitan Cebu Water District (MCWD) can now pay their bills at:

  • 7 Eleven Stores
  • Gaisano Metro Payment Centers
  • All Gaisano Grand Malls
  • Selected Petron Gas Stations
  • Prime Asia Pawnshops
  • Gemmary Pawnshops
  • Banks Accepting MCWD Payment

Consumers can pay even without their bill as long as they have their consumer code, which is a five-digit or six-digit number found in ones MCWD bill.

These payment centers accept payments on or before the due date. A consumer has the option to just pay for a one-month consumption provided the second bill is not yet due for payment.

Payments are only accepted until 8 p.m.

NEWS & EVENTS

 

MCWD Simplifies Service Connection Application Process

APPLICATION. An applicant fills out an application form for water service connection.
To give residential water service applicants ease in processing applications, the Metropolitan Cebu Water District (MCWD) will now require them only to go straight to the One-Stop Shop at the MCWD Main Building to start the process.   Read more

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ACTIVITIES & ADVISORY
  • Low production sa Abejo Well sa Brgy. Apas, Cebu City
    Schedule: August 9, 2018 (08:00 am)
    Affected Areas: (LOW PRESSURE TO NO WATER) Apas, parte sa Lahug, Nivel Hills, Plazaville, PBN Housing, PC Hills, Son-oc, Maracas, sakahon nga parte sa Stephenson St., sakahon nga parte sa Fulton St., Torralba St., Salinas Drive Ext., BC Homes, Sanson Drive, Sanjercasvil, Sudlon, parte sa Gorordo Ave., Sitios Sto. Niño, Mahayahay, Calvary, Panabang, Fatima, Tanguile, Cebu City. ( ONGOING ).
  • Pagsumpay sa bag-o nga linya sa Salvador Ext., Labangon, Cebu City
    Schedule: August 11, 2018 (10:00 pm) to August 12, 2018 (05:00 am)
    Affected Areas: (LOW PRESSURE TO NO WATER) Salvador Ext., B. Zubiri St., E. Jabonero St., Tugas St., Labangon, Cebu City
  • Pagkapawong sa MCWD well sa Liloan tungod sa VECO power outage
    Schedule: August 11, 2018 (09:00 am) to August 11, 2018 (12:00 pm)
    Affected Areas: (LOW PRESSURE TO NO WATER) Liloan, Consolacion, Mandaue City; Mactan, Punta Engaño, Babag 1 & 2, Basak, Pusok, Lapu-Lapu City; Mabolo, Carreta, M.J. Cuenco Ave., Cebu City
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